Law Enforcement Requests Policy
Dear XTers:
From time to time, XT receives information requests about its customers from law enforcement agencies around the world. This page is here to provide you and law enforcement with information about how these requests are processed.
When XT is contacted, law enforcement is generally interested in two types of data: information about customers’ identities and information about their trading activities.
XT welcomes inquiries from law enforcement agencies about its policies and procedures. Please contact XT at inforequests@xt.com.
To aid the expeditious review of information requests, law enforcement requests should provide the following information.
- Name of the law enforcement authority.
- Proof that the officer is authorized to request the information (proof of authority) and current position within the law enforcement agency.
- Proof of identification of the officer within the law enforcement agency(e.g.internal ID number).
- Investigation letter issued by the law enforcement agency.
- Email address from a government domain.
- The name of the specific legal entity where you require the information from.
- Specific content for requesting customer information.
- Other details, including 1) State a reasonable deadline and 2)Mutual Legal AssistanceTreaty request for international law enforcement.
XT also reserves the right to make disclosures to authorities in order to protect itself and its customers.
Thank you for your support!
XT Team
November 1, 2024
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XT reserves the right, at its discretion, to change, modify, or remove portions of the announcement at any time by posting the amended version on the website.